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Wsparcie techniczne/help desk z językiem niemieckim

Currently for our Client from the BPO/SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures. Location: Poland, Cracow (hybryd work) Online recruitment process Daily responsibilities:

  • Helping clients to solve technical problems,

  • Combining technical expertise with customer service to resolve questions and issues,

  • Communicate clearly in writing to both technical and non-technical users

  • Identify patterns, recommend improvements, and filter out unimportant issues.

Required skills:

  • Required languages fluency : German - written and spoken at least C1, English - min. B2

  • Excellent communication skills;

  • Customer focus and service oriented;

  • Minimum Computer skills ( MS Office , Excel)

  • Ability to handle multi-cultural Client.

Our Client offers:

  • Competitive salary,

  • Permanent Contract,

  • Private medical care,

  • Attractive benefits package,

  • A multicultural, environment with great working atmosphere.

ID 38874 Reference no.: MARTY

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