Currently for our client, a leading company from the IT industry that specializes in digital services and consulting, we are looking for employees for the positions of AIT Product Manager Product Manager in T&E.
What you will do:
Manage functional incidents and service requests through full lifecycle (through closure)
Provide technical incident, service request, and problem tickets management oversight and prioritization
Provide major incident oversight and communicates status to the business in a timely manner
Oversee SLA compliance for all workloads and re-prioritizes tickets if necessary
Experience in SAP BW, HR, Concur and/or GRC would be valued
Requirements: • Knowledge of SAP functionality specifically in the area of travel management
7+ years' experience in a large business system environment, performing business analysis, business development, and/or project management with a preferred focus on SAP Travel management and SAP Finance. • Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices • Proven knowledge of software development lifecycle methods, processes, tools and best practices • Documentation, communication and presentation skills that support accurate and concise messaging • Excellent interpersonal, client service, communication, organizational, and project management skills • Excellent problem solving and decision-making skills • Ability to react appropriately during crisis situations
What we offer to the candidates: • Internal trainings • Set of social benefits to choose • Opportunity to develop your career • Career in the multinational company • Work from home opportunity
Aplikuj ID: KAKA Numer ref.: 28220
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